At Sorted, we believe that high-quality photos and videos shouldn’t be high- cost. We send you our pre-vetted professional photographers or videographers so all you’ll have to do is pick a time, day and place. Our photographer or videographer will travel to your location with all the necessary equipment including cameras and lighting gear. After the shoot is done, simply view and download your photos or videos from your personal online gallery.

We service Sydney NSW only at this time, but we are expanding…

We do all kinds of photography and videography! This includes baby, commercial, dating, engagement, event, family, fashion, food, graduation,
maternity, media, party, pet, product, profile, real estate, travel, sport, wedding, etc. If you have something specific you’d like to discuss please don’t hesitate to contact us, we will do our best to cater to your requirements: https://sortedmedia.com.au/contact-us/

You own full copyright for the images and videos you have in your gallery. This means you can use, reproduce and publish your photos however you like, including for commercial purposes. You can view our full terms here: https://sortedmedia.com.au/terms-and-conditions-of-service/

You can find our range of products and prices here: https://sortedmedia.com.au/#pricing

If you have a particular situation you’d like to discuss, we’re more than happy to help you find the most suitable and cost effective product for your needs, just contact us: https://sortedmedia.com.au/contact-us/

The number of photos you get varies depending on which product you choose.

You can find the full range of products and inclusions here: https://sortedmedia.com.au/#pricing

All Sorted bookings come included with standard photographic editing to ensure that your photos look amazing! This involves calibrating the colour temperature, exposure, sharpness, contrast, as well as cropping and adjusting other parameters. Sorted does not offer retouching services (removing blemishes, removing objects, etc).

Please contact us with your shoot requirements and we will be able to advise you on the most appropriate and cost effective product: https://sortedmedia.com.au/contact-us/

We will contact you to confirm your details and discuss your requirements. On the day itself your photographer will turn up with their gear for the
duration of your booking, please contact us for any extensions. You will receive your photos in your private online gallery within 2 days after the
shoot, where you’ll be able to download digitals and order prints

We require full payment upfront in order to lock in your photographer and booking slot. If you’ve received an invoice for a booking made over the
phone, email or chat, please note that your slot will only be held for 1 hour and may be assigned to other customers if no payment is received within the allocated time.

Paypal, credit card or bank transfer (EFT). If you’re paying via EFT, we will only be able to confirm your booking if you send remittance advice to info@sortedmedia.com.au

Unfortunately we do not offer refunds for cancellations. However, you can reschedule your booking or pass it to a friend.

Sure can! Before the shoot takes place, you can upgrade the package by contacting us and paying the difference. After the shoot, you can upgrade by contacting us and paying the difference https://sortedmedia.com.au/contact-us/

Yes, provided the photographer is available to keep shooting. To do this, you need to send written confirmation to Sorted either by email, sms or live chat letting us know that you consent to the extension. You will be invoiced for the extra amount of time.

Your booking is now locked in! We will be in touch with you to discuss your shoot.

if you have not heard from your photographer or would like to discuss with them earlier, please let us know and we will put you in touch with them: https://sortedmedia.com.au/contact-us